Privacy Policy

Privacy Policy

At Zara, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website and placing an order with us, you agree to the practices described here.

Information We Collect

We may collect the following types of information when you visit our website or place an order:

• Your name, email address, and phone number
• Your shipping and billing address
• Order history and purchase details
• Payment information, processed securely through our payment partners
• Information you share with us through emails, calls, or messages to customer support
• Basic browsing information collected through cookies, such as pages visited and items viewed

How We Collect Information

We collect personal information in a few simple ways:

• When you create an account or place an order on our website
• When you subscribe to our newsletter or marketing updates
• When you contact us through email, phone, or social media
• When you browse our website, through cookies that help us understand how the site is used

How We Use Your Information

We use the information we collect to:

• Process and deliver your orders
• Communicate with you about your order, including shipping updates and exchange requests
• Respond to your questions, comments, or complaints
• Send you promotional emails or messages about new collections and offers, if you have opted in
• Improve our website, products, and overall shopping experience

We will never use your personal information for purposes beyond what is described in this policy without asking for your consent first.

Cookies

Our website uses cookies to make your experience smoother. Cookies are small files stored on your browser that help us remember your preferences and understand how you use our site. You can choose to disable cookies through your browser settings, though some features of the website may not work as well without them.

Sharing Your Information

We do not sell your personal information to anyone. We may share your information with trusted third parties only where necessary, such as:

• Courier and logistics partners, to deliver your order
• Payment gateway providers, to process your payment securely
• Service providers who help us run marketing campaigns or manage our website

These partners are only given the information they need to perform their specific service, and they are expected to handle your data responsibly.

Data Security

We take reasonable steps to protect your personal information, both online and offline. Payment details are processed through secure, encrypted payment gateways, and we do not store your card details on our own servers. While we do everything we can to protect your information, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Ask us to correct any inaccurate information
• Ask us to delete your personal information, subject to any legal requirements
• Opt out of marketing emails or messages at any time

To exercise any of these rights, please write to us at royalandcoclothing@gmail.com  and we will respond as soon as we can.

Children's Privacy

Our website is not intended for children, and we do not knowingly collect personal information from anyone under the age of 18. If you believe a child has shared personal information with us, please contact us so we can remove it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any changes will be posted on this page, so we encourage you to check it occasionally.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your information is handled, please reach out to us at  royalandcoclothing@gmail.com or call us at 86573 60610.